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Cancelling an Order

How To Cancel an Order

How To Cancel an Order

If you've accidentally placed an order or just changed your mind, don't worry. You can cancel or amend any order by calling us on 01785 241471 or by emailing us within 24 hours at sales@theriversidegallery.co.uk.

At Riverside Gallery we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. That's why under our guarantee if, for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item.

By law, you also have the right to withdraw from your purchase of an item within fourteen working days of the day after the date the item is delivered to you.

Please package the relevant item securely and send it to us with the delivery slip so that we receive it within fourteen working days of the day after the date that the item was delivered to you.
The return address is

Returns Department
Riverside Gallery Ltd
Greyfriars Place
Stafford
Staffs
ST16 2SD